Transform Communications.
Ignite Collaboration.

Sipcom’s Unified Communication Transformation Services Allow Every Company to Clarify their Comms and Ignite Collaboration.

Our Unique 5-Phase Communication Transformation Journey Takes Company Communications from Cloudy to Clear - Unleashing New Waves of Company Collaboration and Excellence.

PLANNING

Painting a Communicational Sunrise

Looking at the unique needs and aspirations of each organization, Sipcom casts the perfect vision and plans the perfect service package with which to approach communication transformation. It’s a new dawn for collaboration.

Microsoft Teams: Leap into the future.

The power of Microsoft Teams is expansive and ever-evolving—and Sipcom stands ready to help every partner harness that power and lay the groundwork for a great leap in communications.

Operator Connect: A next-gen calling experience.

Ensure cost-effective and smooth communication for your business with Sipcom’s HALO Operator Connect, a service managed by operators, delivering a next-gen calling experience.

Direct Routing: Straight shot to success.

Sipcom’s HALO Platform supports Microsoft Teams Direct Routing, eliminating the need for on-premises equipment and complementing Microsoft 365’s Teams Phone delivery, solving complex customer requirements in a flash.

Teams Managed Services: All happy, no hassle.

Sipcom’s comprehensive Microsoft Teams Managed Services streamline operations, maximize the potential of Teams, and ensure expert tenant management and hassle-free satisfaction.

TRANSITION

Becoming Something Powerful

Sipcom springs into action with our unique “BYO” services and more to execute the planning—guiding exciting and seamless transitions, and helping every company become something more powerful than before.

BYOC (Bring Your Own Carrier): Jaw-dropping flexibility.

Companies experience a smooth and risk-free transition to a higher state of communication on Sipcom’s HALO Platform through our BYOC offering.

BYOT (Bring Your Own Trunk): Stunningly seamless transitions.

With Sipcom’s BYOT services, business leaders can mitigate risk and reduce complexity. During migration, clients find communications transitions stunningly seamless as Sipcom facilitates smooth call transitions between 3rd-party services, devices, and the HALO platform.

BYOR (Bring Your Own Registration): Truly tailored experiences.

Sipcom’s BYOR transition services offer a truly tailored and efficient communications experience, seamlessly integrating devices like door entry units, handsets, analog, and more, enabling calls from any endpoint or service served by HALO.

SIP Trunking: Supporting global ambitions.

Wherever a company’s expansion ambitions may lead them, Sipcom stands ready to support those ambitions with SIP trunking services that optimize telecommunication infrastructure while reducing costs and offering scalability.

ADOPTION

Mastering New Tools

Unified communication tools are useless if you don’t provide the means for everyone in the organization to adopt them and integrate them into workflows. Sipcom’s expert-led adoption services ensure that everyone masters their new tools and learns how to get the most out of their existing technology, while having a good time doing it—leading to maximum impact.

Adoption essentials: Teaching teams to love new tech.

By focusing on your customers’ end users, their experience, and their understanding of their organization’s technology, Sipcom creates powerful bonds between them and new tools, leading to enthusiastic adoption.

Collaboration tech adoptions: Inspiring end users.

Sipcom’s collaboration technology adoption services offered tailored adoption projects for specific teams that shifts the focus away from a technology-oriented approach towards end users, their experience and their requirements—with the goal of inspiration.

Collaboration tech migration: Making change painless.

Sipcom’s collaboration technology migration service features engagements designed to support your customers and their internal teams in the migration from one technology to another—making that migration as painless as possible.

SUPPORT

Bolstering Communications Support

Post-transition, Sipcom provides ongoing 3rd-party support structures as the 4th phase of communicational transformation that work to sustain and continually accelerate every company’s new era of collaboration. With our add-on services, customers can tap a wealth of support—whenever they need, whenever they want.

Recording: Not a word wasted.

Sipcoms Call Recording service ensures companies can keep a deep record of all comms in their ecosystem, available for review and playback at any moment—so no words are ever wasted.

Migration & Discovery Analytics: Gaining clarity about the future.

With Sipcom’s Migration and Discovery Analytics, companies can obtain a crystal clear picture of their legacy environment’s current state, allowing them to evaluate the feasibility of a voice migration project.

Reporting & Analytics: More insight than ever.

Empower users to customize reports, dashboards, and trend monitors for tailored business and technical insights, and experience superior insights with Sipcoms Reporting, Analytics, and Monitoring solution.

Contact Center: Need help? Just holler.

Facilitate seamless integrations for your customers with our Teams Contact Center solutions. Direct callers to Teams-powered agents with rich features like Recording, Real-Time translation, IVR, Supervisor, and more.

SCALING

Pushing Organizational Potential

Upgrades made throughout the first 4 phases of the Sipcom communication transformation will guarantee growth, leading to the 5th and final phase: growth and scaling. That means needing a scalable infrastructure that can support rapid growth without compromising stability. Sipcom offers precisely that for every company—powerful and flexible scaling support.

HALO Platform: Making for miraculous growth.

Sipcom’s HALO Platform has a stunning ability to grow and scale seamlessly with a company’s needs.

Data centers: Outposts of expansion.

Sipcom’s physical core data centers are our strategic outposts of expansion, armed with Microsoft Azure when the need for rapid growth or dedicated facilities arises.

Global voice coverage: Canvassing the globe.

With Sipcom, companies are never left on hold. Our extensive coverage canvasses the globe, spanning multiple countries and offering new telephone numbers worldwide.

HALO

Cloud Platform Perfection

Because nothing like it existed, Sipcom built the HALO Platform, a secure global cloud, from the ground up for our partners and their clients.

HALO makes the magic of communicational transformation possible, automating and enabling agile service deployment while meeting resilience, regulatory, and compliance needs.

Trustworthy Credentials,
Reliable Tech.

Get to know Sipcom: our brilliant HALO technology, our unmatched expertise, our irreplaceable experience, our smart automation and our industry credentials.

Let’s Partner Up and Start Growing

Partner with Sipcom, and your company will grow. Period.

Sipcom UCaaS is a one-way ticket to boosted ops, business growth, and better numbers across the board. Our suite of services combined with our genius-level understanding of communicational transformation offers a new era of expansion for every partner that starts right now.

CASE STUDIES

The Results Speak for Themselves

The message from our previous engagements is clear: Sipcom delivers measurable results that drive communicational transformation and growth. Browse these success stories.

Greatness is Calling - Answer it with Sipcom

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US: +1 (718) 766 7960

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Transform Communications. Ignite Collaboration.